Policy

Refund Policy

This draft gives you a storefront-ready baseline for digital plugin sales. Review it against Lemon Squeezy settings and your local legal obligations before launch.

1. Digital products

Products sold through this store are downloadable digital goods. Because delivery starts quickly after purchase, refunds are generally limited once a license key or installer has been issued.

2. When a refund may be granted

• The product cannot be activated due to an issue on our side.
• The delivered files do not match the purchased product.
• The product is materially misrepresented on the sales page.

3. When a refund may be denied

• Compatibility assumptions were not confirmed before purchase.
• The issue is caused by unsupported hardware, host software, or custom environments.
• A custom-built or commissioned plugin was delivered as agreed.

4. Request window

A common starting point is a 7-day request window from the purchase date. Adjust this to your actual policy before going live.

5. Contact

Send refund requests to support@example.com with your order email, plugin name, and issue summary.